FAQ's

We have a dedicated return and exchange policy page that outlines the process in detail. In general, we accept returns and exchanges within a certain timeframe and ask that the item is in its original condition. We provide a prepaid shipping label for returns, making the process as hassle-free as possible.

We offer free shipping on all domestic orders over a certain amount. For international orders, we offer free shipping on orders over a certain amount. Please check our shipping policy page for more details.

We accept a variety of payment methods, including credit cards, debit cards, and electronic wallets. We are constantly working to expand our payment options to make the checkout process as convenient as possible for our customers.

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order on the website of the shipping carrier. If you have any issues tracking your order, please contact our customer service team for assistance.

You can contact our customer service team by email, phone, or live chat. Our customer service hours are Monday through Friday, 9am to 5pm EST. We strive to respond to all inquiries within 24 hours.

To use a promo code, enter it in the designated field at checkout. The discount will be applied to your order total.

We take the privacy of our customers very seriously. Our privacy policy outlines how we collect, use, and protect your personal information. We never sell or share your information with third parties without your consent.

You can sign up for our newsletter by entering your email address in the designated field at the bottom of our website. Our newsletter includes exclusive discounts, new product announcements, and other exciting news.